We try hard to generate customer loyalty, and we know we can only generate this by being loyal to our customers. We do this by pricing our flights fairly and keeping our frequent flyer program transparent, we do not take advantage of our customers in any way. Explore Points never expire, there are no “blackout dates” either.

We want to create the best experience possible for our customers. We do this by making everything simple and easy to follow, this simplicity and ease of use generate speed and efficiency. Our frequent flyer is simple and easy to follow, booking a flight with us is also equally simple and easy to follow. Our ease and simplicity make our customers experience fast and efficient.

In order to create the best Explore Airlines experience for our customers, we had to make our customers' flying experience as comfortable as possible. We just have one class, Explore Seat, each Explore Seat has a TV, and tray for food, as well as plenty of legroom, this makes our customers flying experience both enjoyable and exquisite.